FAQ

Frequently Asked Questions

General hub info

Lowton Community Hub is a volunteer-run, not-for-profit space created for local people. It brings together sport, health, wellbeing, and community activity under one roof, providing a place where people of all ages can connect, stay active, and feel supported.

The hub is for everyone—children, young people, adults, families, older residents, and local groups. Activities and programs are designed to meet a wide range of interests, abilities, and needs.

Lowton Community Hub is in Lowton, Warrington, WA3 2BH  just 2 minutes from the A580 and 5 minutes from the M6 and M62. It’s easily accessible for visitors from across the region.

Yes. The building is step-free with accessible entrances, toilets, and facilities. If you have specific access needs, please contact us so we can support you during your visit.

Hub hours vary depending on activities and programs. The café and some community spaces have set hours, while sessions, classes, and club events are scheduled separately. Please check individual pages or contact us for details.

Lowton Community Hub is a volunteer-run, non-profit organisation. We are supported through space hire, partnerships, sponsorships, donations, and community support. This ensures we can continue offering programs and keeping the hub accessible for everyone.

Yes. On-site parking is available for Lowton Community Hub users only while attending activities, sessions, or visiting the café.

The car park is monitored by a third-party provider using number plate recognition technology. Vehicles not authorised to park for hub use may receive a parking charge notice. This helps ensure spaces remain available for people using the hub and avoids ongoing issues with nearby sites.

Lowton Community Hub does not manage the enforcement process and cannot cancel or amend parking charges issued by the monitoring provider.

Vehicles are parked at the owner’s risk. Lowton Community Hub accepts no responsibility for loss, damage, or accidents involving vehicles or personal property while using the car park.

If you are unsure about parking arrangements for your visit, please contact us in advance.

Activites & classes

We offer martial arts, fitness sessions, baby and parent classes, physiotherapy, rehabilitation, and community-led social events. Clubs, coaches, and local providers use the hub as a base for structured programs.

No membership is required. Activities and sessions are booked directly with the club, provider, or organiser offering them.

Booking is done directly with the activity provider. Links, contact details, and session schedules are available on the hub website or on the relevant club pages.

Yes. Programs are designed for a range of ages, from babies and toddlers to adults, and for varying fitness or skill levels. Some sessions are targeted at specific ages or experience levels—check the activity details for guidance.

Children must be supervised by a parent, guardian, or responsible adult unless the activity is a structured session where the provider delivers supervision.

Many providers offer taster sessions or trial classes. Contact the specific club or coach to confirm availability.

Hiring & Events

es. The hub offers a variety of spaces for hire, including dojo rooms, the café, and outdoor areas. Spaces can be used for clubs, classes, parties, or community events.

Available areas include Dojo 1 & 2 (suitable for martial arts, fitness, and structured classes), the café, and outdoor spaces. Each space has specific features and capacity—details are on the hire page.

Yes. Organisers must supervise activities, ensure safety, and adhere to hub guidelines. Certain areas, such as kitchen facilities, are only accessible with authorisation.

We can provide food via our hub partners if required.

Organisations and clubs must provide their own liability insurance when hiring hub spaces. Individual hires or field trips may not be permitted without this coverage.

Bookings are made through the hub’s hire team. Contact details and booking forms are available on the website.

Yes. There is a public accessible field to the rear of the hub. The hub also has an outdoor picnic area suitable for sports, fitness sessions, or community events, with direct access from the facility if required.

Visitor & Community Info

Yes. On-site parking is available for Lowton Community Hub users only while attending activities, sessions, or visiting the café.

The car park is monitored by a third-party provider using number plate recognition technology. Vehicles not authorised to park for hub use may receive a parking charge notice. This ensures spaces are available for hub visitors and prevents misuse by non-visitors.

Lowton Community Hub does not manage enforcement and cannot cancel parking charges issued by the monitoring provider. Vehicles are parked at the owner’s risk; the hub accepts no responsibility for accidents, damage, or theft.

The café provides food and drinks. Outside food or drink is generally not permitted in activity spaces unless approved for specific events such as training, courses or competitions. 

No. Pets are generally not permitted inside Lowton Community Hub. Certified assistance animals are welcome where appropriate. Pets may be brought into the outdoor picnic area only if kept on a leash and owners are responsible for maintaining cleanliness. The hub reserves the right to refuse access to any animal that does not meet these requirements.

You can support the hub by volunteering your time, skills, or resources. Visit the “Get Involved” page to find opportunities and learn how to help.

Partnerships and sponsorships help sustain the hub, expand programs, and strengthen community connections. Visit the “Partnerships & Sponsorships” page to see how your business can get involved.

For any enquiries, concerns, or complaints, please submit a formal written request via the hub’s online contact form or by email to lowtoncommunityhub@gmail.com . All submissions should include relevant details, including date, time, and location. The hub reviews complaints according to a formal procedure and will respond within 15 working days. We do not address informal complaints in person or via social media. This process ensures complaints are handled fairly, efficiently, and in line with our policies.

Still need help?

Submit a request to our team, and we’ll gladly assist you.