What information do we collect?
When you interact with Lowton Community Hub, we may collect personal information such as your name, email address, telephone number, and any other details you choose to share when making enquiries, bookings, or getting involved in activities.
We only collect information that is necessary to support the operation of the hub and our community activities.
How do we collect information?
We collect information directly from you when you contact us, complete forms, make enquiries, hire spaces, volunteer, attend events, or sign up for updates.
In limited cases, we may receive information from trusted third parties, but only where you have given permission for your details to be shared.
How do we use information?
Your information is used to:
Respond to enquiries and communications
Manage activities, bookings, and events
Support volunteering, partnerships, and community programmes
Meet legal, safeguarding, or operational requirements where applicable
We do not sell your information or share it with third parties for marketing purposes. Access to personal information is limited to those involved in the operation of the hub who need it to carry out their role.
Confidentiality & External links
Lowton Community Hub is not responsible for the privacy practices of external websites linked from our site. We recommend reviewing the privacy policies of any third-party websites you visit.
Making a complaint or enquiry
If you have concerns about how your information is used, or would like to raise a complaint for any reason, please contact us directly using the contact details on our website.
We will review your concern, investigate where appropriate, and respond within a reasonable timeframe. If you are not satisfied with our response, you have the right to raise the matter with the appropriate regulatory body.